Quality Standards & Guarantees
At Wall Fix Pros, quality isn't just a goal—it's our foundation. Learn about our rigorous standards, professional certifications, and comprehensive warranty coverage.
Our Quality Standards
Every project meets or exceeds industry standards for materials, installation, and finish quality
Material Standards
Premium Grade Drywall
Only use high-quality, moisture-resistant drywall from trusted manufacturers
Specification: USG, Georgia-Pacific, or equivalent premium brands
Professional Grade Compounds
Superior joint compounds for smooth, durable finishes
Specification: Low-shrink, quick-set compounds for optimal results
Quality Fasteners
Corrosion-resistant screws and hardware
Specification: Bugle head screws, 1-5/8" minimum for standard applications
Primer & Paint Systems
High-quality primer and paint systems for lasting finish
Specification: Branded products with manufacturer warranties
Installation Standards
Proper Spacing
Precise stud spacing and panel placement
Specification: 16" or 24" on center as per building code requirements
Secure Fastening
Proper screw depth and spacing patterns
Specification: Screws 12" on center for walls, 8" for ceilings
Joint Treatment
Three-coat system with proper drying time
Specification: Tape coat, fill coat, finish coat with 24-hour cure between
Corner Protection
Metal corner beads on all outside corners
Specification: Galvanized steel or vinyl corner protection
Finish Quality
Level 5 Finish Option
Highest quality finish for premium applications
Specification: Skim coat over entire surface for uniform texture
Smooth Joint Transitions
Invisible seams and joints
Specification: Feathered edges extending 6-8 inches from joints
Consistent Texture
Uniform texture matching existing surfaces
Specification: Hand or spray texture to match surrounding areas
Paint-Ready Surface
Properly primed and prepared for finish coating
Specification: PVA or specialty primer appropriate for surface type
Professional Certifications
Our team maintains the highest professional standards and credentials
Licensed Contractors
All team members hold proper state licensing
Maryland, Virginia, West Virginia, and Pennsylvania contractor licenses
Insured & Bonded
Comprehensive liability and worker's compensation insurance
$2M general liability, $1M worker's comp coverage
Industry Training
Ongoing education in latest techniques and materials
Annual training updates on products, methods, and safety
Safety Certified
OSHA safety training and compliance
Current safety certifications for all field personnel
Our Quality Process
Every project follows our proven 5-step quality assurance process
Initial Assessment
Thorough evaluation of project requirements and site conditions
Material Procurement
Source only premium materials from approved suppliers
Installation Execution
Professional installation following industry best practices
Quality Inspection
Multi-point inspection before project completion
Final Delivery
Professional cleanup and warranty documentation
Comprehensive Warranty Coverage
We stand behind our work with industry-leading warranty protection
Drywall Installation
5 Years WarrantyCoverage Includes:
Complete installation including joints, fasteners, and finish
Exclusions:
Normal wear, building settlement, or damage from other trades
Drywall Repair
3 Years WarrantyCoverage Includes:
Repair area including matching texture and finish
Exclusions:
Damage from same source if not addressed, normal wear
Water Damage Restoration
2 Years WarrantyCoverage Includes:
Restored areas against defects in materials and workmanship
Exclusions:
Future water damage, humidity-related issues
Painting Services
2 Years WarrantyCoverage Includes:
Paint adhesion, coverage, and color consistency
Exclusions:
Fading from UV exposure, mechanical damage
Quality Performance Metrics
Measurable results that demonstrate our commitment to excellence
Customer Satisfaction
Based on completed project surveys
On-Time Completion
Projects completed within promised timeframe
First-Time Quality Pass
Jobs passing final inspection without rework
Warranty Claims
Warranty claims as percentage of completed jobs
Continuous Improvement
We constantly evolve our processes to deliver even better results
Customer Feedback
Industry Standards
Technology Integration
Team Development
Experience Our Quality Standards
Ready to see the Wall Fix Pros difference? Our quality standards and professional guarantees ensure your complete satisfaction.
⭐ 5-Year warranty on installations • Licensed & insured • 98% satisfaction rate